Welcome


itSMF USA Special Interest Groups
- Information Page -

 

Listed below are all of the current itSMF USA Special Interest Groups in alphabetical order:

 

 

Healthcare Special Interest Group

Email: healthcare@itsmfusa.org


The itSMF Healthcare SIG is a group of IT professionals in the healthcare delivery industry who share a common interest in IT Service Management (ITSM) and in the advancement of industry-leading best practices that deliver service to healthcare providers.

Our Next Healthcare SIG Webex Presentation

"Service Management at Spectrum Health: A Journey to Business Value"

Presented by: Heather Strickland

Thursday, June 25th, 2009

12:00 PM Central

Heather has worked at Spectrum Health since 2005.  Nearly three years ago she was asked to help initiate a corporate-wide Service Management strategy as a Strategist in the Office of the CIO, where she also helps build relationships between Spectrum Health and other organizations, and improves communications between IT leadership and their customers. Her enterprise-level experience spans twenty-five years, five industries, and six major corporations, including Hewlett-Packard, Steelcase Inc., U.S. Freightways, Pfizer Inc., and Spectrum Health.  Heather received her BA degree from Amherst College, her MBA from the University of Michigan, and is an ITIL (V2) Service Management Master.

Please click the link below to see more information, or to join the meeting.

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To join the online meeting (Now from iPhones too!)
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1. Go to
https://maryville.webex.com/maryville/j.php?ED=124923077&UID=0&PW=6ada4b1b50103575745e035b53
2. Enter your name and email address.
3. Enter the meeting password: itSMF2009
4. Click "Join Now".

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To join the teleconference only
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Call-in toll-free number (US/Canada): 866-699-3239
Call-in toll number (US/Canada): 1-408-792-6300
Toll-free dialing restrictions:
http://www.webex.com/pdf/tollfree_restrictions.pdf

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Higher Education Special Interest Group

Email: HigherEdSIG@itSMFusa.org


The newest Special Interest Group devoted to discussion, development, and adoption of IT Service Management principles in support of institutions of higher education.

 

 

ISO/IEC 20000 Special Interest Group

Email: iso-iec@itsmfusa.org

 

The newly-launched ISO/IEC2000 Special Interest Group will provide knowledge and networking to those wanting to learn more about the standard, its application and practical use, the certification process and its value to the business.


The ISO/IEC 20000 SIG

 

 

 

MOF Special Interest Group

Email: mof@itsmfusa.org


 

 

Student Special Interest Group

We have developed a new resource website for sharing IT Service Management information between students and ITSM professionals. Check it out now!